Showing 12 of 41 articles
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Facial Expressions The Seven Universal Facial Expressions (And How To Spot A Genuine Smile)
The seven facial expressions every human shares, the universal trigger behind each one, and how to tell a genuine smile from a social one.
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Leadership Respond, Don’t React: How to Stop Losing Your Sh*t and Start Leading
Responding vs reacting is the half-second that makes or breaks leaders. A funny, practical guide to the gap between trigger and response, and how to…
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Emotional Intelligence Whoop’s Upgrade Fumble: A Customer Empathy & EQ Case Study
Explore how Whoop’s upgrade misstep reveals the power of emotional intelligence. Learn why empathy, trust, and transparency are vital in customer…
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Article The Truth About Body Language — Why the Science Matters More Than the Myths
Debunk body language myths with science. Learn why gestures alone don’t reveal truth and how multi-channel analysis offers ethical, evidence-based…
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Leadership The Power of Emotional Intelligence in Leadership: A Lesson from Manchester United
Explore how emotional intelligence shapes leadership success. Learn from Manchester United’s failures—and how empathy, clarity, and strategy build…
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Article Big Changes at Emotional Intelligence Academy: New Name, New Look!
Discover why Emotional Intelligence Academy became EmotionIntell®. Explore the story behind the new name, logo, and vision — and how this rebrand…
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Our e-Factor® assessment measures your EI as an ability - not a self-rating - and shows you where to grow.
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Article Dr. Marc Brackett Joins EIA’s EmotionIntell July 2025 Conference in Manchester, UK
Dr. Marc Brackett joins EmotionIntell® 2025! Discover how the Yale professor and RULER pioneer is shaping the future of emotional intelligence. Don’t…
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Article Navigating the Conflict Between Emotions, Physicality, and Cognition in Leadership
Leadership demands more than strategy — it requires balance. Explore how the CEP Triad Model helps leaders manage emotional, cognitive, and physical…
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Facial Expressions What is the Facial Action Coding System?
What is the Facial Action Coding System? 'FACS', is an internationally recognised research tool for precisely measuring facial expressions.
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Leadership The Role of Emotional Intelligence in Mental Health in the Workplace
Discover how emotional intelligence protects mental health at work. Learn how empathy, self-awareness, and social skills reduce stress and build…
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Leadership What is Emotional Intelligence? A Deep Dive into the Science of Emotion
Emotional Intelligence is a crucial component for success. But what exactly is Emotional Intelligence, and why does it matter so much?
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Leadership What Experts Agree On About Emotional Intelligence
Discover what 43 experts agree on about emotional intelligence. Learn how EI is defined, assessed, and applied using the e-Factor® tool and…
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Article Artificial Intelligence and the Art of Deception: Can AI Outsmart Statement Analysis?
Can AI outsmart statement analysis? This article puts ChatGPT to the test, revealing how formal language and fabricated detail can mimic credibility…
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Security Unveiling the Truth Behind Lie Detection in UK Policing
Explore the science and ethics of lie detection in UK policing. Learn why polygraphs fall short and how behavioural analysis offers a smarter path to…
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Article Unlock Your Child’s Potential: 5 Essential Emotional Intelligence Skills for Parents
Discover 5 emotional intelligence skills every parent needs. Learn how self-awareness, empathy, and motivation help children thrive emotionally and…
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Article The Critical Need for Emotional Intelligence Training in the UK Workforce
Learn why emotional intelligence is essential for business success. Discover how EQ boosts performance, retention, and resilience across the UK…
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Emotional Intelligence Comparing Prominent Emotional Intelligence Assessment Tools
Compare leading emotional intelligence tools — MSCEIT, EQ-i, EIA, Bar-On, and the e-Factor®. Discover their strengths, limitations, and how each…
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Emotional Intelligence ‘Soft Skills’ Just Became a Hard Intelligence: The New Emotional Intelligence Test on the Block
Introducing e-Factor, a pioneering tool designed to unravel the mysteries of your Emotional Intelligence (EI). This game-changing instrument brings…
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Article ‘Soft Skills’ just became a Hard Intelligence
Discover how e-Factor® transforms emotional intelligence into measurable data. Learn why soft skills are now essential, strategic, and scientifically…
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Leadership Preventing Burnout in the Workplace
Here are some powerful tools and tips to help combat burnout in the workplace and cultivate a healthy workplace relationship.
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Emotional Intelligence Unlocking Emotional Intelligence: A Path to Better Social Navigation for Individuals with Autism
A Personal Account of How Emotional Intelligence Training Helps Bridge the Gap between Neurotypical and Autistic Communication.
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Security Elevating Airport Security: An Advanced and Adaptive Behavioural Detection Approach
Integrating behavioural detection into a comprehensive security framework is paramount for enhancing overall security measures.
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Leadership Emotional Intelligence: It’s Not Just About Being Nice
Emotional intelligence isn’t just about being kind — it’s about reading, managing, and influencing emotions with precision. Discover how EI can be…
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Leadership Join Us in Revolutionising E-learning With an Emotional Intelligent Ai-Driven LMS
An LMS platform that harnesses the power of machine-learning algorithms to provide learners with truly personalised e-learning content.
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Communication A New Vision for Academia
Education should be dynamic, democratic, and constantly evolving. It needs to be driven by passion and exploration, not bureaucracy ego & fear
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Bias Emotional Intelligence is Simple
Too often, those who teach others about emotional Intelligence overcomplicate it. At its core, EI is straightforward
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Communication New to Body Language and Emotional Intelligence?
New to Body Language and Emotional Intelligence? Here are a few of our favourite suggestions to get you started.
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Security Artificial Intelligence and human behaviour
Can AI truly read human behaviour? This article explores the myths of emotion-detecting tech, the dangers of bias, and why Artificial General…
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Fraud The Bull***t About Lie Detection
Debunk the myths of lie detection. Discover why eye contact, story changes, and body language aren’t reliable cues—and what science really says about…
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Bias Managing Bias in The Workplace
What are some of the most common biases? In this article, we explore the behaviors that result because of biases and look at ways to help manage them.
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Facial Expressions The Seven Universal Facial Expressions
Facial expressions are the voluntary and involuntary movements that occur when one or more of the 43 facial muscles on the face are engaged.
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Fraud
A Behavioral Analysis of Ryan Lochte
Explore the behavioural cues that raised red flags in Ryan Lochte’s Rio Olympics interview. From filled pauses to lack of spontaneity, this analysis…
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Facial Expressions Identifying a genuine smile
A smile is the universal signal of enjoyment, excitement, happiness, and joy....But, not all smiles mean a person is happy.
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Fraud Using Linguistic Cues for Detecting Fraudulent Accounts
Can language reveal fraud? Explore how linguistic cues — from passive voice to distancing language — can help analysts detect deception in financial…
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Security The Impact of Training in High-Stake Airport Security Contexts
White paper on the impact of behaviour analysis training on real-time lie/truth decisions in the high-stake airport security contexts.
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Interviewing Reading Others – Making Sense of Truth and Lies in an L&D setting
Learn how emotional awareness and the science associated with examining truth and lies help support coaches and L&D practitioners maximise…
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Fraud Peer-Reviewed Research Paper – The Power of the SCAnR model for Public Appeals
Multi-channel approaches like SCAnR have potential to lead to higher accuracy rates of deception detection than is possible when using individual…
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Interviewing Detection of deception in financial industry
Finance professionals are just as bad at detecting lies as any other man on the street. Developing such skills could be of immense value to the…
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Fraud Lie detection is about multiple channel scanning and skilful engagement – research article
Lie detection isn’t guesswork — it’s science. Explore how SCAnS® and SCAnR™ use six behavioural channels and 27 indicators to decode deception in…
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Bias The Science of the Near Miss and Why Slot Machines are the Devil
Explore how slot machines exploit the near-miss effect. Learn why “almost winning” triggers dopamine - and how casinos use it to keep you playing…
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Facial Expressions Can Developing Emotional Skills Help Those with Autism?
Can emotional intelligence training help those with autism? Discover a powerful first-hand account of how developing emotional skills can bridge…
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