Join us live online, 29–30 October 2026.
Early bird 25% off EI2027 Book now →
When a situation changes, know what to pay attention to — and how to think about your next step. Two live workshops, taking you from reading your surroundings to assessing behaviour in context.
Clear stages: situations first, behaviour next
Scenarios, exercises and discussion, online
Certification for each level you complete
Martyn’s Law explored as a practical case study
Start with the awareness and preparedness you can use in everyday life. Go further with a structured approach to observing people and making proportionate decisions.
Develop a clearer picture of your surroundings and a practical plan for when things change.
Move from an uneasy impression to observations you can assess, explain and act on appropriately.
After Day 1, or with suitable prior learning or experience.
£1,194 including UK VAT. Save £205 + VAT compared with booking the days separately.
You don’t need to work in security to value being prepared. iALERT connects observation and decision-making to situations you recognise.
For people welcoming visitors, supporting events or simply moving through busy places: pay attention to what is normal, what has changed and where help is available.
Think through responsibilities, communication and access needs before pressure rises. Make your preparation useful for colleagues and the people you support.
Develop the language to describe observations, consider other explanations and communicate a concern clearly within your role and procedures.
Illustrative stock photography. The settings show possible applications, not named clients or workshop participants.
Join live online, wherever you are. Explore realistic scenarios, practise observation and discuss the decisions you would make.
Each day runs 10am–4pm UK time. Join on a laptop or desktop with a reliable internet connection and space to participate.
Being prepared starts before anything happens. Develop habits that help you understand your surroundings, recognise a developing problem and think through your options.
Establish what is normal for a place and notice changes, hazards or circumstances that warrant attention.
Identify exits, alternative routes, safer areas and assistance. Consider the needs of the people with you.
Work through when moving out, moving inside, securing a space or seeking help may be appropriate, guided by the situation and local procedures.
An unusual behaviour can have many explanations. Learn to organise what you observe, assess it in context and decide what deserves further attention.
Describe what you actually see and hear. Recognise meaningful deviations from a behavioural and contextual baseline.
Use the iALERT framework to assess observations together. Consider the wider situation and alternative explanations before reaching a judgement.
Practise decisions about monitoring, appropriate engagement, de-escalation and referral. Reassess as new information emerges.
Complete Day 1 first, or join with suitable prior learning or experience. We can help you check the fit.
A person is standing near a venue entrance, looking at their phone and repeatedly looking around.
Which statement keeps the observation separate from the interpretation?
A fictional learning example. These behaviours alone do not establish a threat. Immediate danger calls for safety and the appropriate emergency response, not completing an exercise.
Select a statement to explore the difference.
The approach draws on EmotionIntell’s work in behaviour analysis and aviation security. The aim is to make observations and decisions more structured — while recognising their limits.
Cliff developed iALERT and SCAnS and is the author of Getting to the Truth. His work connects behavioural observation, context and practical questioning.
Meet EmotionIntell →A 2017 white paper documents a tailored programme developed with Bucharest Airport and Romanian security partners. It is part of the development history behind the approach.
That was a bespoke airport programme. This workshop applies the learning to personal preparedness and role-appropriate observation; it does not promise to replicate operational results.
Explore the background →Behaviour, in context.
A change is something to understand. It is not proof of harmful intent.
Curiosity before certainty.
Check assumptions and consider culture, individual differences and other explanations.
A proportionate response.
Decide within your role, your training and the procedures that apply to your setting.
Day 1 uses Martyn’s Law to explore the difference between personal preparedness and organisational responsibility. It gives the wider learning a practical UK context.
You’ll consider how awareness, communication and an appropriate response fit together — including the needs of people who may require assistance.
A practical starting point for thinking about a place, the people with you and where to find help. Four pages you can keep, print and use.
4-page PDF · Opens in a new tab
Join one day or build the full foundation across both. Each day runs 10am–4pm UK time (GMT), with practical teaching, scenarios and exercises.
You can join after Day 1, or with suitable prior learning or experience. Tell us a little about your background and we’ll help you choose.
Save £205 + VAT
£1,194 including UK VAT at 20%
Start with awareness and preparedness. Build on it with behaviour-based threat detection.
Both places go straight into your basket, with the both-days saving applied automatically.
Prices are per person. UK VAT shown at 20%; any applicable international tax treatment is confirmed when booking.
Looking for an in-house group programme or 1:1 coaching? Talk to us about your setting, the people you support and the skills you want to develop.
A separate licensing conversation helps establish the right route for your audience and experience.
Initial licences are restricted to delivering Level 1. Professionals working with security, military, law enforcement, intelligence or similar clients may be considered for a Level 2 upgrade, subject to contract, clearances, NDAs and licence terms.
Workshop certification alone does not grant permission to train or coach others in iALERT.
Have a question about your background or which day to choose?
Join us live online, 29–30 October 2026.
Not sure where to start?
Whether it’s your first course, a team programme or postgraduate study, we’ll help you find the right fit.