Research from our team, free to read.
Our models of emotional intelligence, behaviour analysis and safety, and published research applying them in the real world - from airport security to public appeals.
- 8 papers
- 2017-2026
- Free to read and cite
Browse the research.
Newest first. Every paper is free to read online and to cite - please link back to the paper’s page.
Showing 2 of 8 papers · Safety & security
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2026
Latest Research paper Emotional intelligence
Redefining Competence: A new definition and taxonomy for competence that aims to drive human performance.
Dr. Cliff Lansley – EmotionIntell The term ‘competence’ has become increasingly ambiguous, often conflated with attitudes, personality traits, or values rather than being clearly linked to demonstrable ability and performance. This white paper proposes a new…
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2023
Research paper Emotional intelligence
What Scientists Who Study Emotional Intelligence Agree On
Abstract The Emotional Intelligence research literature is diverse, complex and often controversial whenconsidering the absence of an agreed taxonomy for use in defining emotional intelligence and even moreso in agreeing the methodology adopted to assess people…
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2023
PhD thesis Emotional intelligence
EmotionIntell: a generic Emotional Intelligence model – Cliff Lansley PhD Thesis
Abstract The Emotional Intelligence (EI) research literature is diverse, complex and riddled with controversy concerning the labels and taxonomy used to define emotional intelligence, and the methodology used to assess people against it. This thesis outlines…
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2022
Our model Safety & security
OTER™ and iALERT™ – Staying Safe with Behaviour Analysis
What is OTER and iALERT? OTER (Lansley et al., 2017) is an acronym for EIA’s Primary Detection methodology and stands for Observe, Target, Engage, and Respond. It is used as a top-level filtering system, in any…
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2022
Our model Emotional intelligence
EmotionIntell – The Emotional Intelligence Model
What is EmotionIntell™ – The Emotional Intelligence Model? EmotionIntell is an approach to Emotional Intelligence (EI) developed by the EIA Group following many years of research. It is based on a definition of EI that evolved…
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2022
Our model Behaviour analysis
SCANS™ – Six Channel Analysis System
SCAnS™ is a behaviour analysis model and technology designed to help all those interested in reading, understanding, and influencing others. Using scientifically validated behavioural cues SCAnS technology can help you to establish what a person is…
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2022
Research paper Behaviour analysis
Using Behaviour Science to Catch the Bad Guys: Crocodile Tears
Public appeals, news interviews and crocodile tears: an argument for multi-channel analysis In this paper, we propose a Six Channel Analysis System (SCAnS) for the (semi-)automatic investigation of potential deception across all communication channels. SCAnS builds…
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2017
Research paper Safety & security
OTER© – A Proven Approach to Airport Safety and Security
High-stake behaviour analysis using an integrated, scientific approach within an airport context. In this paper, we explore the impact of combining three key components of behavioural analysis into a training course for those responsible for observing, targeting,…
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From research to practice.
Every model here is the foundation of something you can learn or use: an assessment, a course, or a workshop for your team.
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e-Factor® EI assessment
Measure emotional intelligence with the assessment built on the EmotionIntell model.
Explore e-Factor®: e-Factor® EI assessment -
SCAnS® behaviour analysis
Learn to read people across six channels, from foundation to certificate level.
Explore SCAnS®: SCAnS® behaviour analysis -
iALERT© workshop
Spot concerning behaviour early and respond with confidence - for teams and individuals.
See the workshop: iALERT© workshop
More free resources.
- In-depth guidesEmotional intelligence, communication and facial expressions, chapter by chapter. Read the guides
- VideosTalks, explainers and our analysts’ work on TV. Watch the videos
- Reading listThe books our team recommends. See the books
- BlogNew articles on emotion, behaviour and leadership. Visit the blog
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