What is EmotionIntell™ – The Emotional Intelligence Model?
EmotionIntell is an approach to Emotional Intelligence (EI) developed by the EIA Group following many years of research. It is based on a definition of EI that evolved from that research:
‘The ability to perceive, understand, and influence our own and others’ emotions, across a range of contexts, to guide our current thinking and actions, to help us to achieve our goals’.
It is a generic ability EI model that consists of 12 competencies grouped into 4 quadrants.
The detail behind this model can be explored in our Knowledge Base here
The full doctoral thesis from Dr. Cliff Lansley that underpins EmotionIntell is also available on the Manchester Metropolitan University website here.
Why Was it Developed?
EmotionIntell was developed following years of waiting for someone else to do this work. We were frustrated with the ‘dog’s dinner’ of EI models that were out there. We needed a generic ability model that could result in an EQ measure in a similar way to how IQ tests provide a measure of scholastic intelligence. Sadly, the market and research literature were littered with conflicting ability and trait models and mixtures in between – highlighted as a degenerating research programme with defensive shifts in terminology and hypotheses (Mayer et al, 2008).
This was a problem for researchers who were building projects on flaky foundations, and for human resource professionals tasked with bringing EI into their organizations and them not knowing where to start. We grew tired of waiting, and so EIA Group seconded one of our directors, Cliff Lansley, to tackle the issue on a three-year sabbatical. The research was done under a PhD to ensure academic discipline throughout the work. This was important as we were keen to get a solid model in place for adults first before we adapted the model for children. Our driver is to get EI into the school curriculum for 4-year-olds. We believe prevention of emotion management challenges in adolescence and adulthood is better tackled early, rather than trying to deal with the consequences (violence, crime, mental health) in later life.
Who is it Designed For?
The resulting curriculum has been condensed into a three-day virtual course to help adults across the globe to review and develop their emotional management skills and abilities. In particular, we are keen to help those working in high-stake environments (eg social work, law enforcement, business, leadership, sales, negotiation, human resources, military, intelligence, coaching, teaching, and therapy), though we recognize the programme will help anyone keen to develop their ‘people skills’.
Why is it the Best?
Not only is EmotionIntell built on a solid EI research base, but it is also structured using sound educational design so learners are safe and are able to complete the programme successfully. We use our own KUSAP structure – building Knowledge, Understanding, Skills, then encouraging Application exercises that transfer readily into enhanced EI Performance back in work and life. The live, virtual interface and learner-engagement methodology is leading-edge, challenging and fun. It isn’t therapy, but attendees often tell us, following completion of the course, that the reflection opportunities and skill-building sessions were therapeutic.
If you’d like to study more with us, you can find our EmotionIntell live virtual workshop here.
Here are a few comments from those who have completed EmotionIntell:
David Keighley: PsychotherapistMickie: Fitness CoachMonaliza M. AmidPadraig O Cedigh Orsolya KonczDiana Andreea StoianLaura Klos SokolReady-made references.
EmotionIntell (2022). EmotionIntell – The Emotional Intelligence Model [White paper]. https://www.emotionintell.com/white-paper/emotionintell-ei-model/
EmotionIntell (2022) EmotionIntell – The Emotional Intelligence Model. EmotionIntell. Available at: https://www.emotionintell.com/white-paper/emotionintell-ei-model/ (Accessed: 16 October 2026).
@techreport{emotionintell2022emotionintell,
author = {{EmotionIntell}},
title = {EmotionIntell – The Emotional Intelligence Model},
institution = {EmotionIntell},
type = {White paper},
year = {2022},
url = {https://www.emotionintell.com/white-paper/emotionintell-ei-model/}
}
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