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e-Factor® doesn’t take your word for it. An objective situational judgement test, 360-degree feedback and self-report combine into one score you can trust. Choose the version built for your life, your leadership, or your whole team.
Pick the closest match and we’ll point you to the right version.
Every version measures the same 12 abilities in the same triangulated way. What changes is the world the scenarios are set in - and what you do with the results.
The science is identical. The context, the benchmark and the support around it are what differ.
| For personal developmente-Factor® Personal | For leaders & managerse-Factor® Leadership | For organisationse-Factor® for Teams | |
|---|---|---|---|
| Best for | Anyone who wants an honest, objective picture of their emotional intelligence | Leaders, managers and aspiring leaders | Team leaders, HR and L&D teams who want a whole team to grow |
| Scenarios set in | Everyday life and work - the general, personal-development version | Leadership - the same scenarios, contextualised for leading people | Agreed with you to suit the team |
| What it measures | The same 12 emotional intelligence abilities in four areas: self-awareness, self-management, social awareness and social interaction | ||
| How it measures | KUSA test (70%) + 360-degree feedback (20%) + self-assessment (10%) = one score from 0 to 200 - self and 360 are scored against the objective test, so they can’t be inflated | ||
| 360 feedback from | 3–5 people who know you well | 3–5 colleagues, direct reports and managers | Colleagues within and around the team |
| Benchmark | Your score and ability profile | + the Leadership Threshold: your score against the top 50% of leaders | Individual scores + an anonymised team profile |
| Certification | None | ILM Professional Certificate in Emotional Intelligence for Leaders - Silver, Gold or Platinum, included in the price | Available when your team takes the Leadership version |
| Your results | A profile for each part with guidance notes, plus your overall score | An instant e-Factor Lite score, then your full report in your dashboard | Individual reports + a team debrief |
| Support | Coaching available from certified facilitators | Coaching available from certified facilitators | Team debrief and targeted coaching from our facilitators |
| Your time | Self-assessment 20–30 min + test up to an hour | Self-assessment 20–30 min + test up to an hour | Planned with you |
| Price |
£140 inc. VAT
Buy e-Factor® Personal |
£240 inc. VAT
Buy e-Factor® Leadership |
Tailored per team
Enquire about e-Factor® for Teams
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Not sure? If it’s about you as a person, choose Personal. If it’s about how you lead at work, choose Leadership. If it’s about a group of people, talk to us about Teams.
Most EI questionnaires simply ask how good you think you are. e-Factor® triangulates three sources and weights them by how objective they are.
40 timed questions - scenarios, short videos and knowledge questions - testing your Knowledge, Understanding, Skill and Application of EI. Several answers can be right and wrong picks cost points, so you have to apply emotional intelligence, not guess at it.
Three to five people who know you well rate you on the same 36 statements as your self-assessment, in 20–30 minutes each. Their ratings are averaged and anonymous - you only see them once at least three have responded.
36 statements, untimed, about 20–30 minutes. It isn’t scored on how highly you rate yourself but on how closely your view matches the objective test - so it measures your self-awareness.
You can’t game it. Rating yourself higher than the test shows - or asking friends to be generous - lowers your score rather than raising it. Honest answers get the most accurate result.
Emotional intelligence: “the ability to perceive, understand and influence our own and others’ emotions across a range of contexts, to guide our current thinking and actions to help us achieve our goals.”
Nobody would accept an IQ score based on how clever you say you are - so why accept it for emotional intelligence? e-Factor® is ability-based: the right answers to every scenario were agreed by an international panel of subject-matter experts - researchers and practitioners - before a single person took the test.
It’s built on the EmotionIntell™ model, developed through doctoral research and peer review, and thousands of people have now been through it. The Leadership version is also recognised by the Institute of Leadership & Management.
e-Factor® Personal is the full e-Factor® measure for personal development. Its scenarios mix everyday life and work - a friend in difficulty, a tense meeting, a conversation that starts to go wrong. You don’t describe how you’d like to respond: you choose what should happen, against the clock, and the test scores how emotionally intelligent that choice is.
You start with a 36-statement self-assessment, invite three to five people for 360 feedback, then take the 40-question test. Your results show a profile for each part, with guidance notes, plus your overall e-Factor® score out of 200 - your strengths, your development areas, and the gap between how you see yourself and how others see you.
The same 12 abilities and the same rigorous measure, contextualised for leadership - with feedback from the people you lead, a benchmark against the best, and an ILM certificate included.
Difficult conversations, high-stakes decisions, conflict in the team - the moments where emotional intelligence decides the outcome.
Feedback from colleagues, direct reports and your own manager shows your real leadership impact - and your blind spots.
See where your score sits against the top 50% of leaders, alongside insight into your communication style.
Take the self-assessment and the test, and you can see a preliminary e-Factor Lite score straight away. Your full report - all 12 competencies and your score out of 200 - arrives in your dashboard once at least three of your 360 raters have responded.
There’s nothing extra to pay or apply for: your e-Factor® Leadership score automatically qualifies you for the Professional Certificate in Emotional Intelligence for Leaders from the ILM - independent recognition of your leadership EQ.
Rolling it out to managers? The organisational dashboard gives HR a view of EI across teams and departments, benchmarked and tracked over time - see e-Factor® for Teams.
We don’t just send your team a link. We assess everyone, show you what the results mean for the team as a whole, then coach the people and abilities where improvement will lift everyone.
A few details help us come to the call prepared. We’ll reply within one working day to arrange a time.
Rather talk now? Call +44 (0) 161 250 6262.
We’ll reply within one working day to arrange your discovery call.
Many EI tests only use self-reflection to measure EI. In the realm of IQ tests, this would be similar to asking a person how good they are in math and taking their word for it. The e-Factor® test does not just take your word for it! It is a reliable measure of your emotional skills, knowledge and understanding.
Developed with meticulous attention to detail, e-Factor® benefits from the latest research and insights in the field, ensuring it reflects the most current understanding of emotional intelligence.
Amidst a sea of options, e-Factor® emerges as a beacon of innovation and differentiation, offering a unique approach that sets it apart from other major EI assessment tools available today.
Your e-Factor® results are the starting point for the whole e-Factor® pathway.
Strengthen your own EI with one-to-one coaching.
Administer e-Factor® and turn results into feedback.
Teach emotional intelligence with e-Factor®.
They measure the same 12 abilities in exactly the same way. Personal is the general version for personal development, with scenarios from everyday life and work. Leadership contextualises the same competences for leading people, gathers 360 feedback from colleagues and the people you manage, benchmarks you against the top 50% of leaders - and includes an ILM certificate if you score 120 or more.
Your score, out of 200, combines three parts: 70% from the KUSA test, 20% from your 360 feedback and 10% from your self-assessment. The self-assessment and 360 aren’t scored on how high they are, but on how closely they match the objective test - so they reward honest self-awareness rather than a generous rating.
No - it works the other way. If you rate yourself well above what the test shows, or your raters are more generous than your results support, you lose points. Answer honestly and brief your raters to do the same: that gives you the most accurate score.
It’s 40 questions with 60 seconds to answer each (the clock starts after you’ve read or watched the scenario). Some include short videos with sound, and some test your knowledge of emotional intelligence. Each has four options and one to four of them can be right - so select every answer you think applies, and leave out any you don’t: wrong choices cost points. Answer for the situation in front of you rather than drawing on your own past experiences.
The self-assessment is 36 statements and usually takes 20–30 minutes. Allow up to an hour, uninterrupted, for the KUSA test, with a stable internet connection and audio. Each of your three to five 360 raters spends about 20–30 minutes on their feedback.
Take e-Factor® Leadership - the certificate is included in the £240 price. A score of 120–139 earns the ILM Professional Certificate in Emotional Intelligence for Leaders at Silver, 140–149 at Gold and 150–200 at Platinum.
Your results are confidential. Only you - and your facilitator, if you have coaching - see your detailed report. Your 360 raters’ answers are averaged and anonymised, and only released once at least three have responded. In e-Factor® for Teams, the organisation sees an anonymised team profile, not individual reports, unless each person agrees.
Yes. For five or more people, get in touch about group pricing. If you’d like us to interpret the results for the team and coach them too, that’s e-Factor® for Teams.
An e-Factor® assessment for every team member, an anonymised team EI profile with a debrief, targeted one-to-one and group coaching from our certified facilitators, and a recommended re-measure to show the impact. Every programme is quoted for your team after a free discovery call.
No. e-Factor® was developed and researched with adults, so we don’t support its use with children or adolescents.
Ready to begin?
Take e-Factor® today, or tell us about your team and we’ll plan the right approach together.
