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EmotionIntell
e-Factor® Certificate · Level 1

Amplify your leadership impact. Emotional intelligence coaching for proven leaders.

Targeted one-to-one coaching, built around your own e-Factor® results, to sharpen your people skills, deepen your strategic influence and accelerate your career — in two focused sessions that fit a demanding schedule.

2 × 4 hrsOne-to-one coaching
12EI abilities assessed
1Personal development plan
Live onlineBooked around your diary
Strategic EI coaching

For leaders who are already good — and want to be exceptional.

As a growth-focused professional, you know that continuous refinement is what sustains success. The e-Factor® Certificate is designed for accomplished leaders like you.

It offers targeted emotional intelligence coaching to sharpen your innate people skills, deepen your strategic influence and accelerate your career trajectory — all within your demanding schedule.

  • Self-awareness
  • Emotional regulation
  • Empathy
  • Influence
  • Conflict
  • Stakeholder relationships
An e-Factor® emotional intelligence report
Who it’s for

Leaders who value strategic development.

If you want to use advanced emotional intelligence to build on the success you already have, the e-Factor® Certificate is your route to even greater achievements.

  • Business owners

    Ready to further ignite team motivation, sharpen strategic alignment and scale your operational productivity.

  • Coaches and educators

    Committed to deepening your ability to foster exceptional growth and inspire peak performance in others.

  • Leaders and executives

    Aiming to lead with even greater empathy, navigate complex dynamics with more skill, and magnify your influence.

Why the e-Factor® Certificate

Not just coaching — a sharper edge as a leader.

Your key to becoming a more influential, empathetic and effective leader.

Your strengths, magnified

We start from what you already do well. Your sessions are co-designed with you to amplify your EQ profile and focus on your own development objectives.

Built around your diary

Concise, high-impact coaching designed to fit into a busy routine — developing you without disrupting you.

Results you can act on

A results-oriented approach with strategies you can apply straight away, to raise your interpersonal effectiveness and leadership capability.

How it works

Your path to a higher EQ.

A focused, high-impact programme that fits into a busy schedule. Here’s what to expect, step by step.

  1. Step 1: Map your EQ and set the foundation Before session one

    You
    Book your first session online. You’ll then get access to the e-Factor® emotional intelligence assessment — allow around 45 minutes to complete it before you meet.
    We
    Get you set up smoothly with e-Factor®: a comprehensive assessment that maps your current EQ strengths and growth areas.
    The outcome
    An initial, data-rich picture of your emotional intelligence — the foundation for everything that follows.
  2. Step 2: Session one: co-design your EQ roadmap 4 hours · 1:1

    What happens
    With your facilitator you work through your e-Factor® results, confirm your strengths and pinpoint the areas to develop. Personalised coaching and first skill-building exercises follow, focused on immediate impact. You co-create your development plan and book session two.
    The outcome
    A clearer understanding of your EQ dynamics, early gains in your skillset, and an actionable roadmap tailored to your leadership style and goals.
  3. Step 3: Session two: embed the skills and plan for growth 4 hours · 1:1

    What happens
    You review the progress and insights from putting your plan into practice. The session focuses on embedding these competencies in how you lead, and building a sustainable strategy for your continued, self-directed growth.
    The outcome
    Consolidated skills, a deeper understanding of how to apply them, and a clear long-term strategy for your EQ and leadership development.
  4. Step 4: Beyond the Certificate: lead with sustained EQ Afterwards

    What happens
    You leave with the understanding, tools and frameworks to keep refining your emotional intelligence on your own.
    Optional
    Our facilitators remain available if you’d like future guidance, refresher sessions, or to explore new dimensions of EQ.
    The outcome
    You lead with lasting confidence, using a sophisticated understanding of emotional intelligence to navigate challenges and inspire others.
The assessment behind your coaching

Three perspectives. One score you can trust.

Your coaching starts from evidence, not guesswork. e-Factor® combines a timed situational judgement test with 360-degree feedback and a self-report, weighted by how objective each one is.

About e-Factor®
  1. 70%

    KUSA test

    A timed situational judgement test of Knowledge, Understanding, Skill and Application, taking around 40 minutes. To score well you have to apply EI, not just know about it.

  2. 20%

    360-degree feedback

    Three to five people who know you well each spend 10–15 minutes rating you, showing how your emotional intelligence lands with others.

  3. 10%

    Self-report

    Your own view, in 10–15 minutes. Set against the other two, it reveals your self-awareness - something most EI tools never measure.

What leaders say

Breakthroughs, even for experienced leaders.

I’ve been on an ‘EI journey’ for many years, yet I still gained so much. In fact, I came in with a very specific objective and got a breakthrough by the end of the programme. Thank you so much!

Monaliza M. Amid

I loved it! It was well structured and delivered. I was impressed with the exercises online. I learned much about myself!

Marina Balibrera

Being able to captivate people in an enthusiastic, passionate way is very clever and certainly through the used medium. The way it was conveyed was accessible, specific and fun.

Xavier Y. Zeilinga
Where it leads

Level 1 of the e-Factor® pathway.

Develop your own emotional intelligence here. When you want to measure EI in others, step up to Assessor — then to Trainer to teach it.

See the full pathway
  1. EQStart

    e-Factor® Assessment

    Find out where you really stand.

    • Online
    • About 1 hour
    • 360 feedback
  2. 1Level

    e-Factor® Certificate You are here

    Strengthen your own EI with one-to-one coaching.

    • One-to-one
    • 2 × 4-hour sessions
    • Live online
    £1,800 assessment included
    Book now
  3. 2Level

    e-Factor® Assessor

    Administer e-Factor® and turn results into feedback.

    • One-to-one
    • Live online
    • Certified assessor
  4. 3Level

    e-Factor® Trainer

    Teach emotional intelligence with e-Factor®.

    • One-to-one
    • Live online
    • Certified trainer
Investment in your leadership edge

Book your first session today.

Book and pay online to secure your first four-hour session. Your e-Factor® assessment is emailed to you after booking, and you arrange session two with your facilitator during session one.

  • e-Factor® EQ assessment and report
  • Two four-hour personalised coaching sessions
  • Your custom EQ development plan
  • Live online, arranged around your diary
One-to-one · live online
£1,800Assessment included · 2 × 4-hour sessions

Approx. $2,413 · €2,073
Fee indication only — the rate is set at the time of booking.

Book now Prefer to talk first? Request a free consultation
FAQs

Common questions

How much time will I need between the two four-hour sessions?

The time between sessions is flexible and designed to fit into your existing workflow, not add to it. Your facilitator helps you create a development plan with practical steps you can apply in your day-to-day interactions and leadership. Typically, leaders find that 15–30 minutes a day of focused reflection on specific interactions and scenarios brings significant results. The emphasis is on practical application rather than extensive homework.

Who sees my e-Factor® assessment results, and how is my data kept confidential?

Your results are treated with the utmost confidentiality. Only you and your facilitator see your detailed report. It is used only to tailor your coaching sessions and is not shared with anyone else — including your employer, if applicable — without your explicit consent. We follow strict data privacy protocols to keep your information secure.

What qualifications do the e-Factor® Certificate coaches have?

Our facilitators are highly experienced, certified emotional intelligence practitioners and executive coaches, typically with extensive backgrounds in leadership development, psychology and organisational behaviour, and many years of working with senior leaders, executives and business owners across industries. They are skilled in practical application, not just theory, and we match you with the facilitator best suited to your profile and objectives.

How tailored is the coaching plan, beyond discussing my assessment results?

Well beyond your e-Factor® results. The assessment is the starting point, but your leadership context, current challenges, goals, industry and preferred learning style all shape how your sessions are structured. Your facilitator works with you to define the focus areas and choose the most relevant exercises and tools, so the whole experience applies directly to your professional life.

How will I measure the success of the coaching?

Internally, you’re likely to notice greater self-awareness, better stress management and more confident decision-making. Externally, leaders often report improved team engagement and morale, more effective conflict resolution, a greater ability to influence and inspire, and stronger stakeholder relationships. In your sessions you define specific behavioural goals, and your facilitator helps you find ways to track progress — for example feedback from peers or direct reports (if you choose), or business outcomes influenced by your leadership style.

How is the e-Factor® Certificate different from other executive coaching or leadership courses?

It is focused and accelerated, targeting emotional intelligence as a core leadership amplifier. Unlike broader leadership courses, it goes deep into the practical application of EQ skills from the start, using your e-Factor® assessment as a springboard. Compared with some traditional executive coaching, the structured two-session model is designed for rapid skill integration and tangible results in a defined timeframe — ideal for busy leaders who want impactful development without a protracted engagement.

What support is available after the second session?

The Certificate equips you with the tools and strategies for self-sustained EQ growth, but development is ongoing. After the programme you can book further individual sessions with your facilitator on an ad-hoc basis — to explore new areas, tackle new challenges or have a refresher. We can discuss flexible arrangements to suit you.

I already have a fairly high level of emotional intelligence. Will I still get value from this?

Absolutely. Many leaders who come to us already have strong EQ foundations, and for them the Certificate acts as a refiner and amplifier. The e-Factor® assessment often uncovers nuanced areas for growth even in experienced leaders, and the coaching sharpens existing strengths, develops more sophisticated emotional regulation strategies and improves your ability to navigate complex interpersonal dynamics. It’s about moving from good to exceptional.

Is the content industry-specific?

The core principles of emotional intelligence are universal, but your coaching is tailored to your industry and organisational context. Our facilitators have experience across a wide range of sectors — including government, healthcare, policing and corporate settings — and adapt the examples, scenarios and strategies to the challenges and opportunities in your field.

What if I need to reschedule a session?

We understand that unforeseen circumstances arise. If you need to reschedule, please give us at least 48 hours’ notice and we’ll find another suitable time for you and your facilitator.

Take the decisive step

Elevate your leadership.

Your commitment to growth has brought you this far. The e-Factor® Certificate gives you a specialist partner to harness your emotional intelligence and reach your next level of leadership impact.

Talk to us

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