Flagship programme
EQuipped Leadership Programme
Our end-to-end leadership programme. Benchmark your leaders with e-Factor®, develop them with live training and coaching, then measure the change.
For organisations · Leadership, teams and behaviour analysis
Leaders who stay calm under pressure. Teams that read people well.
Programmes, assessments and in-house training that build the human skills your organisation runs on - managing emotions, reading people accurately and influencing with empathy. Grounded in our own research, measured with e-Factor®, and shaped around your goals.
15+Years of research
20+Countries
11Languages
0-200e-Factor® EQ score
Trusted by teams at
Why it matters
Low emotional intelligence costs more than you think.
When leaders can’t read the room or manage their own reactions, the bill arrives as turnover, burnout and conflict - long before it shows up in the numbers.
Financial impact
High attrition, expensive recruitment and stalled innovation. Every good person who leaves a poorly led team takes their knowledge with them.
Cultural fallout
Eroded trust, lower morale and less collaboration. People stop raising problems early - and psychological safety goes with it.
Competitive risk
Disengaged teams, weaker performance and difficulty attracting top talent, just when the human skills AI can’t replace matter most.
- 36%less workplace tension when leaders manage stress effectivelyHarvard Business Review
- 31%higher engagement when trust and collaboration are fosteredGallup
- 20%higher profitability with emotionally intelligent leadershipMcKinsey
- 50%boost in customer satisfaction when EI strategies are usedHarvard Business Review
Start with the problem
What’s the challenge in your organisation?
Pick the closest match and we’ll show you where we’d start.
What we offer
Talk to us
Six ways to build emotional intelligence across your organisation.
Every option can be delivered privately for your people, tailored to your culture and sector, and measured before and after.
Assessment
e-Factor® for Teams
We assess everyone, build an anonymised team EI profile showing shared strengths and blind spots, then coach where it will make the biggest difference.
Leadership
Behavioural Edge, for your team
Resilience and Impact - our live leadership programmes on leading calmly under pressure and reading, communicating with and influencing people - run as a private cohort.
Behaviour analysis
Reading people with SCAnS®
Train your team to read the six channels of communication - face, body, voice, words and more - to build rapport, spot concerns and assess credibility in high-stakes conversations.
Safety & security
iALERT© threat detection
A research-based approach to spotting concerning behaviour early, used by military, intelligence and police, made practical for venue, event, security and front-line teams.
Licensing
Train your own trainers
Build the capability in-house. Certify your people as e-Factor® Assessors and Trainers or SCAnS® Trainers, and license our programmes to run across your organisation.
The EQuipped Leadership Programme
From a benchmark to lasting change, in six stages.
EQuipped blends emotional intelligence research with practical, results-driven coaching. We start by measuring where your leaders really are, build the programme around what we find, and finish by measuring again - so you can see the return.
- Diagnose and benchmark EI capability with e-Factor®
- Develop self-awareness, stress management and relationship-building skills
- Turn emotional intelligence into productivity, profitability and retention gains
Who it’s for
- Senior leaders & executivesRefining leadership style and driving organisational change.
- Mid-level managersImproving collaboration, decision-making and resilience.
- Future leadersBuilding the EQ foundation for high-impact leadership.
- HR & L&D teamsEmbedding EI into leadership development strategy.
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Stage 1: Discovery Free
- What happens
- We talk through your organisation, your leaders and what you want to change.
- The outcome
- Agreed goals and success measures, and a proposal.
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Stage 2: Diagnose
- What happens
- Each participant takes e-Factor® with 360 feedback from colleagues. Individual results stay confidential.
- The outcome
- A benchmark for every leader and an anonymised group profile.
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Stage 3: Design
- What happens
- We shape the programme around your results, culture and the situations your leaders face.
- The outcome
- A programme that targets real gaps, not generic topics.
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Stage 4: Develop
- What happens
- Interactive workshops, in-house or live from our studio, with practice built on real scenarios.
- The outcome
- New skills, practised in the room.
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Stage 5: Embed
- What happens
- One-to-one coaching from certified facilitators and a personal development plan for every leader.
- The outcome
- Skills that stick back on the job.
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Stage 6: Measure Recommended
- What happens
- Leaders re-take e-Factor®, alongside your engagement, retention and KPI measures.
- The outcome
- Evidence of impact you can take to the board.
Rooted in science
Built on our own model of emotional intelligence.
Everything we deliver traces back to frameworks we developed, tested and continue to refine - not generic soft-skills content. e-Factor® measures the same abilities our programmes develop.
Four areas. Twelve abilities.
Emotional intelligence: “the ability to perceive, understand and influence our own and others’ emotions across a range of contexts, to guide our current thinking and actions to help us achieve our goals.”
01
Self-awareness
- Recognise your own emotions
- Identify and anticipate the triggers for your emotions
- Appraise how appropriate your emotional reactions are to the context
02
Self-management
- Interrupt initial thoughts and reactions where necessary
- Use and express emotions appropriately
- Regulate emotions to support your response choice
03
Social awareness
- Read emotional signals from multiple channels
- Interpret the signals from others
- Appraise your options for action against your goals
04
Social interaction
- Engage others
- Explore to understand
- Influence others towards your goals
Delivered your way
In your building, in our studio, or both.
We deliver wherever your people are, in English and through our network of trainers in 20+ countries and 11 languages.
In-house
Our trainers come to you with a curriculum built around your team’s goals and challenges - expert instruction and personal support, without anyone leaving the office.
Live from our studio
Interactive live training from our multi-camera studio, so you see every expression and gesture we teach. Ideal for teams spread across sites or countries.
Blended & coached
Combine workshops with e-Factor® assessments, one-to-one coaching and follow-up sessions, so learning turns into lasting behaviour change.
Licensing & certification
Build the capability inside your organisation.
For larger organisations, it often makes sense to deliver the training yourselves. We certify your people to our standard and license our programmes, so you can roll emotional intelligence and behaviour analysis out at scale - with our team behind you.
- e-Factor® Assessor - administer e-Factor®, interpret results and give feedback, with your own platform
- e-Factor® Trainer - teach emotional intelligence with the full e-Factor® catalogue
- SCAnS® Trainer - deliver our behaviour analysis training to your own teams
Results
Measurable change, not just a good day out.
We’ve worked with clients in technology, finance, manufacturing, healthcare, the public sector and law enforcement - and partner with research institutions so your people benefit from the latest behavioural science.
We saw a surge in team morale within a few weeks. By focusing on EI strategies from EQuipped, our managers cut stress-related conflicts by nearly half.
After implementing EQuipped, we lowered staff turnover by 20% and exceeded key performance targets in record time.
Developed with meticulous attention to detail, e-Factor® benefits from the latest research and insights in the field, ensuring it reflects the most current understanding of emotional intelligence.
EI2027 · Group places
Bring your team to the EmotionIntell Conference.
Two full days of keynotes, workshops and networking, plus an intimate VIP Masterclass - for people who know human skills are the real edge in an AI world. Ask us about group places for your team.
26-28 Oct2027
200Delegates
ManchesterThe Midland Hotel
40VIP places only
Book a discovery call
Tell us what you’d like to change.
A few details help us come to the call prepared. We’ll reply within one working day to arrange a time with a senior consultant.
- No obligation - the discovery call is free
- Teams of any size, in any sector
- We’ll suggest options even if they don’t involve us
Rather talk now? Call +44 (0) 161 250 6262.
Thank you - we’ll be in touch.
We’ll reply within one working day to arrange your discovery call.
FAQs
Common questions
How long does a programme take?
EQuipped typically runs over 6-12 weeks, scheduled to minimise disruption. Behavioural Edge runs as two four-session programmes, and in-house behaviour analysis training is usually one to three days, depending on your team’s starting point and goals.
How much does it cost?
We tailor pricing to the format (in-house or live online), the number of people and any custom modules. You’ll get a clear, itemised proposal after the discovery call - no surprises.
Does it work for different leadership levels?
Yes. We adapt the content and scenarios for first-line managers, mid-level leaders and the C-suite, so every tier gains practical skills it can use straight away.
How do you measure success?
We use e-Factor® before and after the programme, alongside the measures that matter to you - such as engagement, retention and KPI data - and agree what success looks like at the start.
Will individual results be shared with us?
Individual e-Factor® reports belong to each participant and aren’t shared without their consent. You receive an anonymised group profile showing collective strengths and development areas.
Can you tailor content to our sector?
Yes. We build scenarios and examples around the situations your people actually face - from client meetings and negotiations to investigative interviews and front-line security.
Can we start small?
Of course. Many organisations begin with a pilot group or a team assessment, then roll out more widely once they’ve seen the results.
Do you work outside the UK?
Yes. We deliver live online worldwide and have certified trainers and coaches in 20+ countries, working in 11 languages.