A quick-reference for SCAnS™-trained analysts and certified trainers — every Point of Interest (PIn) across the six communication channels, with the Level-2 sub-codes used for advanced reporting.
6Channels
27PIns
136Level-2 codes
3
2
7
The 3-2-7 decision algorithmLook for a cluster of 3+ PIns across 2+ channels within 7 seconds of a probe. Read how it works →
